Tag Archive: customers

chat3As you prepare for the holidays, don’t forget to your marketing strategies and campaigns. Make sure you still capture the attention of your market amid their holiday rush activities. Among the ways to do this is to identify who makes the purchase and make them want your products. Your website can also be the best to display style that will boost the spirit of holiday season.

Since this is a giving season, you can run a contest with holiday themes. This gives you further exposure while generating some business. And when you do this, make sure you tap the trending information online. Lastly, never forget the reason for this occasion.

Source: Forbes

chat3Customer service takes a new face with the introduction of social media – and to get it more effective, you need to design a strategy. Among these strategies include engaging your customers by meeting their expectations, answering their concerns, establish support system, form an open communication, and emphasize the importance of every material you use.

Customers nowadays are very fond of using social media, whether it is to purchase, inquire, suggest, praise or criticize products. This is why it is very important to address their concerns immediately through an open communication. If you use any medium, make sure that it speaks of your brand.

Source: Small Biz Trends

chat3Social media isn’t only about posting your photos online, especially if you’re using it for business. You probably know by now that social media is for promoting your business, as it is a cost-effective and effective means of gaining presence online and achieving more followers or gaining more customers. What are some tips to remember, then? First, focus on quality rather on quantity. You should also engage your audience, but you should be centered around and conversational with them.  You can also consider advertising that can further grow your reach on social media.  Lastly, you should repeat what worked! To read the full list of tips, go to the source.

Source: Entrepreneur

chat3Could it be a myth that boring brands cannot have many followers? Today, it does not matter what your company is doing because it is what your products mean to your customers, your employees and your suppliers. They are your audience because, let’s say, your customers are to whom you are selling important things. In short, you have to invest in people. And more content is better than quality content. Check out the whole story that might also be interesting you.

Source:  Forbes


Thumbs-UpSocial media is a great avenue to promote small-scale businesses. But with all businesses using it as a promotion, small businesses have to think of new strategies to make it on top. Among the few strategies are setting objective. State what is it that you really want, aside from having followers.

Use your customers to make better products and services. Include your customers by updating them and through the right platform they use. Also, determine the type of clients you are dealing with and identify the right approach to address them in social media. Lastly, everything is all about timing – whether it is about what topics to post.

Source: PR News Wire

Thumbs-UpSocial media broadens customers’ taste and want. This is why traditional marketing strategies no longer apply today. For customers to love your brand, you must be updated, relevant, accessible and able to change their lives for the better.

To do this, you must upgrade your usage of social media – be visible to where your customers are into. Engage in a meaningful communication with them. Make creative but relevant images, video uploads, contest and the likes since people are tired of reading long posts. Lastly, hear out your customers. Be open to suggestions on how you would improve your brand and their lives.

Source:  Marketing Profs

Thumbs-UpSuccessful businesses use social-media not only to promote but to stay at the top of their game. How do they achieve this? Here are few of the tips how.

Be unique by creating personalized and customized posts. Adding emoticons and fresh look to your tweets won’t hurt a bit of an effort. You can also send longer posts to a Facebook Group with stakeholders and customers who want to join as official members. Customers value the thought of recognized membership.

Do not limit your promotion in only one platform. Customers use several platforms so it is better to create connection between them across the board. And by connection, it means meaningful link and lively interaction.

Source: Entrepreneur

marketsoftwaresocialmediaThe effectiveness of reaching clients through social media is accounted to marketing specialists who know how to use it, when to use it and whom to reach to. Through times, marketing people has developed a more effective timeline on when to share and promote their businesses. Email promotion is also a successful campaign channel since almost everyone has one. With all these social media platforms, it is very important to hear feedbacks from your target audience. Marketing has several ways to do that. They can run a contest, test and other ways to contact their customers. Most importantly, your business must be suitedto the social media platform you use to send appropriate message.

Source: Entrepreneur

marketsoftwaresocialmediaSocial media is a powerful platform to promote corporate social responsibility (CSR) for many businesses nowadays. Martin Kubler founder of Iconsulthotelshas tips to improve CSR works through social media. He pointed out the significance of allowing suppliers to get involve in CSR efforts to help you communicate to your target audience.  He mentioned that it is important to acknowledge everybody’s effort in every activity or social initiatives while keeping real people with real efforts in your CSR works. Being actively consistent in your chosen CSR initiative through a certain social media platform will keep your company promote its community outreach.

Source: Hotel Middle East